Does Starter include customer replies?+
Yes. Starter includes up to 15 eligible routine replies each month for approved low-risk questions. Anything uncertain or sensitive waits for you.
What does Growth handle?+
Growth includes up to 100 eligible routine replies each month for approved questions such as hours, location, availability, booking links, promotions, FAQs, positive comments, and positive reviews. It also adds possible-lead alerts, weekly reporting, and guarded API and MCP proposals for trusted tools. Eligible sends run only inside the rules you authorize; uncertain, sensitive, or unsupported decisions stay under owner control.
What extra support does Autopilot include?+
Autopilot raises the allowance to 500 eligible replies each month, then adds custom rules, qualification prompts, priority alerts, opportunity summaries, and owner routing. Sensitive conversations and exceptions return to you.
How are the simple videos created?+
Simple short-form videos use repeatable Remotion compositions with approved business photos or clips, soft fades, branded animated text, readable captions, and optional voiceover. They do not include on-location filming or complex cinematic editing.
Does any plan guarantee leads or revenue?+
No. Autopilot gives you the broadest supervised opportunity workflow, but results depend on your market, offer, audience, and follow-up.
Is there a free trial, and how does cancellation work?+
There is no free trial. Stripe shows today's total before you confirm and charges the selected monthly or annual plan when payment succeeds. Cancel future renewals in the dashboard or through support before the next billing date.
What do the self-service profile limits cover?+
Each self-service plan covers one brand. Starter includes 2 connected profiles, Growth includes up to 5, and Autopilot includes up to 8. Multiple brands, locations, teams, or integrations are scoped through Enterprise.
What is included in TikTok slideshow automation?+
The TikTok offer covers one profile and 20 fixed-format slideshow posts per four-week cycle, with up to four newly generated slides per post. For plan members, those 20 posts are added on top of the standard posts in the selected Lumora plan. It is billed upfront with no free trial. Personalized extra posts, custom carousel work, video production, replies, and community management are separate.