Delivery and support

Your content moves from business review to approved publishing

Lumora delivers an ongoing posting service rather than a generic download. Timing begins after payment, complete onboarding, and any required social-profile connection.

Complete onboarding

Send the business website, offers, services, location, photos, logo, brand direction, calls to action, and anything Lumora should avoid.

Review the direction

Lumora builds the content plan and draft posts from verified business information. Your plan determines the included approval and revision process.

Set rules and publish

Approved or eligible posts are scheduled or published to supported connected profiles. If a connection fails, Lumora may request reconnection or provide the post for manual publishing.

Timing and revisions

Complete inputs keep the publishing calendar moving

Missing assets, unclear offers, delayed approvals, disconnected profiles, or changed direction can pause production and scheduling. Revision batches and turnaround targets follow the purchased plan or accepted quote.

Approval mode

Review drafts by the requested deadline. Publishing dates may move when approval arrives late or the requested changes create a new scope.

Autopilot mode

Keep business details current and tell Lumora immediately when an offer, price, service, link, or closed date changes.

Publishing failures

Platform outages and expired permissions may require reconnection, rescheduling, or a manual-ready delivery instead of automatic publishing.

Legacy order support

Prior digital-product customers can still request reasonable redelivery help using the original purchase email and transaction information.

Support requirements

Help us find the right record quickly

Send the details below to contact@lumoralens.com. Never email a social-media password.

Account email and business name
Plan or project name
Affected social profile or scheduled post date
A short description of the approval, connection, billing, or publishing issue