Order or download help
Include your purchase email, order number or payment receipt, pack name, and the issue you are seeing.
Contact
Email Lumora Lens.
For order support, download help, billing questions, or custom setup questions, send one clear email and include the details we need to find the right record.
Custom setup
If you want us to customize a template or create an asset from a brief, use the dedicated setup flow and include your real photos, offer details, logo, and CTA.
Start custom setupGeneral questions
For licensing, delivery, product fit, or partnership questions, email us with the pack, asset type, or niche you are asking about.