Your data
Data deletion instructions
You can disconnect a social account or ask Lumora Lens to delete personal information we reasonably control.
Deletion request completed
Meta sent this request directly to Lumora Lens. The matching Instagram connection, access credentials, interactions, and provider identifiers were removed or de-identified.
Confirmation code:
Disconnect Instagram or Facebook
- Sign in to your Lumora Lens dashboard.
- Open Connections.
- Choose the connected Instagram or Facebook profile, then select Disconnect.
Disconnecting revokes Lumora Lens access to that profile and stops new information from being collected through the connection. You can also remove Lumora Lens from the apps and websites settings in your Meta account.
Request deletion
Email contact@lumoralens.com from the address used for your Lumora Lens account. Include the business name and connected profile username so we can locate the correct account. Do not send your social-media password or access token.
We will verify the request and delete or de-identify personal information Lumora Lens reasonably controls, except records we must retain for security, fraud prevention, financial, legal, or dispute-resolution purposes.
For more detail about how information is handled, read the Lumora Lens Privacy Policy.